PRIVACY POLICY.
This Company will be referred to as ‘Canine-Walkies’ throughout this policy.
This policy will explain how we collect and process the data that you provide to us (or that we may collect) when you use our service.
Where we decide the purpose or means for processing of the data that you provide for our business to run effectively we are the "Data Controller," As data controller, we will comply with all data protection laws.
This information we collect helps us to provide you with the service you’ve requested, answer your queries, and provide you with offers and promotions we believe may be of interest to you.We respect your privacy and do not sell, rent or loan any identifiable information collected. Any information that you give us will be treated with the utmost care and security. It will not be used in ways to which you have not consented.
Please note we do not collect any data that is not pertinent to the service we provide.
By submitting information to us or using our Website or registering for services through the Website, you agree to accept the data protection practices outlined in this Privacy Policy; and consent to our collecting and processing your personal data in accordance with this Privacy Policy.
Information we collect:
We will not collect any information about individuals except where it is specifically and knowingly provided by them. The information we collect is either required by our payment provider, for legal documents such as First Aid forms or to satisfy our insurer as verification of attendance.
Where we store your data:
We are committed to ensuring that your Personal Information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and managerial procedures to safeguard and secure the Personal Information we collect.
How we use your data:
We may use the information that you provide or that we collect for the following purposes:
- To register you with Canine-Walkies and to administer our services;
- To take advice and action in relation to the collection of debts;
- To provide any services or information you have requested, including using email and text message where appropriate;
- To request feedback on our performance as a business.
- To notify you about our products, services or special offers that may be of interest to you, customer services.
- For detecting and protecting against error, fraud or other criminal activity.
- To enforce our terms and conditions.
- In any other way as described to you at the time of collection of your personal data.
Providing Data to Third Parties:
In order to run our business effectively and safely, we may from time to time need to provide data to third parties. This could include but is not limited to our insurance company, Veterinarian, the council and our online payment providers.
We adhere to strict guidelines in the transferring of data to third parties. In addition, we only transfer data for specific reasons to ensure our business can operate effectively.
Under no circumstances do we sell our data to third parties for marketing purposes.
Your right to be forgotten:
If you want, we can remove your details from all our systems. All we require is a written confirmation that you would like your data removing. We have a legal standing to retain data for a period of 3 years and 4 months. Once this period has passed your data can be removed at your request. All non-essential data will be removed, and all remaining data is stored securely in the UK.
